FRAUD ALERT: Scammers are calling members falsifying that they are Orlando Credit Union. Orlando Credit Union would NEVER call, email, or text ANYONE seeking personal information such as an Account PIN, ANY Password, or a Social Security Number. If engaged to verify personal information, hang up or delete any correspondence immediately. Learn more
FRAUD ALERT: Orlando Credit Union would NEVER call, email, or text seeking personal information such as an Account PIN, Password, or a Social Security Number. If asked to verify personal information, hang up or delete any messages immediately. Learn more
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Questions or Comments – We’re Here to Help

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Phone

Main phone line407.835.3500

Toll-free line800.953.4567

Loan Center hours:
Live assistance available 24/7

Member Service Center (MSC) hours:
Monday - Friday, 8 am to 6 pm
Saturday, 9 am to 1 pm

View Holiday Schedule

Connect with all departments, including:

  • Collections 
  • Credit Cards
  • Debit Cards
  • Loan Center
  • Member Service Center
  • Mortgage Department

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Branch Lobby & Drive-Thru

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Apopka, Millenia, Semoran & SODO
ATM: 24/7

Monday - Friday
Lobby: 9 am to 5 pm
Drive-Thru: 8 am to 6 pm

Saturday
Lobby: 9 am to 1 pm
Drive-Thru: 9 am to 1 pm

Casselberry
Lobby & Drive-thru are closed

ATM: 24/7

East Orlando
Monday - Friday
Lobby: 8:30 am to 4:30 pm

Lake Nona
ATM: 24/7

Monday - Friday
Lobby: 9 am to 5 pm

Saturday
Lobby: 9 am to 1 pm

City Hall
Monday - Friday
Lobby / ATM: 9 am to 4 pm

Sheriff's
ATM: 24/7

Monday - Friday
Lobby: 9 am to 4 pm

Email

Support email address:
support@orlandocreditunion.org

Email Us

Only contact us by email if you have general questions or are experiencing issues with Online Banking. Do NOT send account specific information such as your PIN, Social Security number or Online Banking password. Emails sent to this address are not encrypted.

Mail

Main address:
Orlando Credit Union
945 South Orange Avenue
Orlando, Florida 32806

Fax

Fax completed forms to Orlando Credit Union:
407.404.5151

Holiday Schedule

These are the days we will be closed this year.

View Holiday Schedule

Mobile App Account Deletion

If you would like to request removal of your mobile app account and related data, send an email to support@orlandocreditunion.org or call 407.835.3500.

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We know nothing can compare to a face-to-face experience. Our friendly, attentive staff at our credit union branches are always happy to help.

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Orlando Credit Union does not endorse or guarantee the products, information, or recommendations provided by linked sites and is not liable for any failure or products or services advertised on those sites. Each third-party site may have a privacy policy different from Orlando Credit Union and the linked third-party websites may provide less security than the Orlando Credit Union site.

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