Hear What Our Members Are Saying
At Orlando Credit Union, we strive to deliver helpful products and superior service to our members, and your feedback helps us so we can better serve you in the future. The following comments are from our members in recent surveys*.
“I spoke with Stephen a loan officer regarding a credit line increase. I was very nervous about applying being that I’m in the rebuilding stage of my credit journey. Stephen listened to my concerns and provided great information. At the end of our conversation I was confident enough to apply and was approved for my increase! I’m thankful for Orlando Credit Union. They truly care about their members.”
Jay
“Wanna say thank you to Maria. She’s very patient was very helpful to me. This is the second time she had helped me with both of my accounts. She is a great asset to the company and that’s why I enjoy coming to this branch in Apopka once again. Thank you Maria for all you do.”
Tony
“Alfredo Morales' service was phenomenal! He went above and beyond to get our auto loan closed and funded. Definitely will be a return client!”
Shavanie
“If you want to be treated like a human, a neighbor, a community member of our beautiful city and not just a number or a customer then Orlando Credit Union is the place for you. From our first interaction Roberto answered all of our questions with honesty and helped my family with a great auto loan. We were about to give up our search and settle for a higher payment before we linked up with Orlando Credit Union. Roberto as well as the team members at the SODO branch are incredibly friendly and helpful.”
Trevor
“Shonda at the John Young location is the best!!! She was patient extremely helpful very knowledgeable. That is right it is because of people like Shonda that’s makes Orlando Credit Union what it is. Thanks again for all you do.”
Simone
“The best credit union in Orlando! Special thanks to Wanda Fontanez for her outstanding service.”
Mabel
“Just came from this branch and from being out of state on vacation what a great experience. The fact that they do shared banking was a lifesaver for us. Malik was so friendly and made sure we were taken care of. Very professional, fast and excellent customer service. Thank you.”
Chanie
* Comments are taken from actual member surveys. Only first names are used to protect the privacy of members. If a member would like to have their comment removed, please contact Orlando Credit Union.